Join Us!
When: Thursday 17 April 2008
Where: Marriott Hotel Warsaw
Start: Registration from 09:00 - 9:30 a.m.
Event Overview
Customer information is arguably one of the most valuable assets of any business. In highly competitive markets, with rapidly changing industry dynamics and customer expectations, that customer information is even more mission critical. In the communication and media industries, customer or subscriber data can be the key to success.
While much focus is often place on "identity management," service providers must look to leverage subscriber data not just manage it. They must have a better understanding of the customer as a whole from profile to preferences to usage patterns, and across all business units - a more complete picture of customers and their value to the whole company.
A holistic, single view of subscriber information helps enable service providers to transform their business - to offer more personalized or targeted services, to improve customer service, and to uncover new business and business models that better leverage their information assets. Therefore we strongly believe that focused glance on key aspects covering main concepts and notions of architecture as well as broad approach to commonly valid standards will be useful in the future.
|
